OUR PROMISE

CUSTOMER SERVICE

We know that investing in quality furniture can be a daunting step, so we are here to support you through the entire process. From product selection, spacial planning and styling advice, right through to carefully packaging and sending your new items off to you — We will be there every step of the way with absolute care, passion and attention to detail. We pride ourselves on reaching above and beyond to make the furniture-buying process as exciting and stress-free as possible for our clients. At EDITO, we place great emphasis on customer satisfaction, ensuring that you can buy with unwavering confidence.

OUR PRODUCTS

Our product-sourcing process involves travelling across the globe to experience items first-hand in order to ensure that they are of superior EDITO quality. We truly believe in all of our products and do not stock anything that doesn’t fit within our values of exceptional quality, function and style. We buy only from the best and bring our beautiful finds back to New Zealand so that you can enjoy international style too, without the hefty price tag. Working closely with a valued supply-base, we offer the latest designs and best quality at the right price to our market.

GUARANTEES

For our EDITO Exclusive collection, we offer guarantees where there is an obvious manufacturing fault. General wear and tear is subject to case by case assessment and on the very rare occasion that a customer is unsatisfied with their purchase, we will do our best to find a solution that results in a smile.

Our branded collections carry individual manufacturers guarantees.
See below for their website links:
Camerich: http://camerich.com.au/about/quality/
Hans K: www.hansk.se/en/
La Forma: www.laformasa.co.za/
TOOU: www.tooudesign.com/